Accessibility Statement
Last updated: November 2024
Our Commitment
Broxiva is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: All functionality is accessible via keyboard navigation
- Screen Reader Support: The site is compatible with popular screen readers
- Alt Text: Images include alternative text descriptions
- Color Contrast: Text has sufficient color contrast against backgrounds
- Resizable Text: Text can be resized up to 200% without loss of functionality
- Focus Indicators: Visible focus indicators for interactive elements
- Form Labels: All form fields have associated labels
- Skip Links: Skip navigation links for quick access to main content
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Limitations
Despite our efforts, some content may not be fully accessible:
- Some older PDF documents may not be fully accessible
- Some third-party content may not meet accessibility standards
- Live video content may not always have captions immediately available
We are actively working to address these limitations and improve accessibility across all content.
Feedback
We welcome your feedback on the accessibility of Broxiva. Please let us know if you encounter accessibility barriers:
- Email: accessibility@broxiva.com
- Phone: 1-800-BROXIVA (option 4)
- Mail: Accessibility Team, 123 Commerce Street, San Francisco, CA 94102
We try to respond to accessibility feedback within 2 business days.
Assessment Methods
Broxiva assesses the accessibility of our website through the following methods:
- Self-evaluation using automated testing tools
- External accessibility audits
- User testing with people who use assistive technologies
- Regular review of user feedback
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint by contacting our Accessibility Coordinator at accessibility@broxiva.com. We will investigate all complaints and provide a response within 10 business days.
Continuous Improvement
We are committed to ongoing accessibility improvements. Our team regularly reviews and updates our accessibility practices to ensure we meet or exceed industry standards.